All businesses no matter how large or small need to keep a tight control on the credit that they offer to new and existing customers, we can help you with your credit control process, from credit application through to the chasing and collection of the money owed to you, this is just a small part of the Credit Control and Debt Recovery solution that we offer to our Business Protection members.
As a business you will work incredibly hard to find new customers and when you do you will probably spend a lot of your time making sure you deliver a first class service, and whether you supply products, goods or services you deserve to be paid for your hard work and the time and effort that you put into delivering that service.
How do you decide who you give credit too and what happens when your customer decides that they are not going to pay you, or that they cannot afford to pay you, what do you do?
Whatever their reasoning or justification, your kindness and generosity of offering new customers credit, is now going to impact on your own business.
As part of our credit control and debt management process we write the letters, we send statements and we get the debt paid back to you. We can ensure your invoice debt is collected quickly and efficiently.
It is not easy but being backed by our legal services division we have a team that specialises in credit control and debt management and of course the important debt recovery.
Our aim is to collect the outstanding debt as quickly as possible, thereby helping your cashflow, help you maintain the on-going credit control for each customer and to turn those customers back into good customers.
Whether it's Credit Control or Debt Collection we work using a very process driven methodology, we do this to ensure maximum communication with you and your debtors.
Part of our methodology is to uphold professionalism and courtesy at all times, yet at the same time encouraging everyone to have honest, open communication and remembering the aim is to collect the monies owed to you and to maintain each and every customer for you going forward.
We follow a strict process and work to predetermined guidelines and specific actions, which are necessary to keep the cashflow coming in to your business and ensuring any debts are settled promptly and effectively.
Sometimes when a business runs into trouble they may ask for help and assistance in paying the debt. As an experienced credit control provider, we understand that getting the full amount owed has to be the top priority, because anything else impacts your businesses bottom line, your profit.
We work with you and your customers to get the quickest settlement possible, you should be aware that from time-to-time there are going to be customers who need a repayment plan, there will be others who want to negotiate a discounted settlement and others who will have to be pursued through legal action, but we take care of all of that for you.
We have two options for you to choose from regarding our fees.
Option 1 is to pay in advance - the fee is 10% of the outstanding debt that we are chasing for you, i.e. Debt of £10,000 our fee would be £1,000 paid in advance.
Option 2 is to pay on success - the fee is 15% of the debt collected, i.e. Debt owed £10,000 and debt collected is £10,000 our fee would be £1,500 as the debt is paid in full.
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