When you join our business protection service the most important thing for you to understand is that we are here to protect you and your business. We will give you unlimited telephone assistance regarding your business protection and we will spend as much time as is needed to help you resolve any disputes with customers. We will make sure your business always remain fully compliant with UK law, contractual law and corporate business law and we are here to answer any questions you may have.
Here at Hydrogard Legal Services we have our own internal solicitor and barrister and we have a network of professional solicitors and barristers who are available to us as part of our business, meaning if we cannot answer the question immediately we know someone who can.
When you join our business protection service the most important thing for you to understand is how we at Hydrogard Legal Services will protect your business. As a member Hydrogard Legal Services promise to protect you, your business, to mitigates risks across the home improvement, building repair sector, ensuring you and your business always remain fully compliant with UK law, contractual law and corporate business law.
Building on our legal service history, we are the number one provider of "Home Improvement Consumer Protection" here in the UK and as a business Hydrogard Legal Services are authorised and regulated by the FCA registration number: 829910 to carry out regulated claims management activities, this means we are approved by the largest Government regulator in the UK and we provide industry-leading expertise and continually work to improve services and standards across the home improvement trade sector and it is this knowledge that will help protect your business.
It is no surprise that it is the small to medium sized self-employed traders that normally have the most customer disputes and it is not unusual for those complaints to be of a spurious nature. It is really very important to understand business law, what you should and shouldn't do, what you should have written in a contract including the price, the terms and conditions, your payment terms and of course the Consumer Cancellation clause. We are the only UK based membership business that offers in-house legal service protection, which means your business is truly protected when you join our business assistance programme.
All members of our "Business Protection Service" will be offered a free business compliancy check, this is to ensure that your business is complying with UK Law. From the legal information you should be displaying in the public domain, on your letter headed paper and website, through to the information that should be contained within your Contracts.
Its the easiest thing in the world to get frustrated by the smallest things in the world and more often than not its the little things that cause the biggest headaches. From a customer perspective it could be as simple as a messy trader causing those issues, from your business point of view it may seem unreasonable that such a small issue causes such a big problem, but let me assure you the number one complaint against traders is the lack of communication.
As part of your business membership we will help you and assist with the complaint handling procedure, including writing a complaint handling procedure, writing a satisfaction note and any arbitration and mediation that may be needed in the event of disputes.
As a member you will get listed on the My Property Needs a.com trade website (Free with your membership, see our MPNA page), you will get marketing services as part of your membership including 4 posts per month across all of our social media outlets (see our Marketing Services page) for more information.
So as well as getting unlimited telephone assistance, ensuring your business is always legally compliant, you will have access to experienced solicitors and barristers, you will have access to our Dispute Resolution Service team and our experienced team of complaint handlers and your business will be listed on our members page, our MPNA trade website page and you will enjoy the benefits of our marketing services.
Why wouldn't you join the business protection programme?
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